Hello! 👋 How are you?
We have a new feature in Mass Actions 🤩
Starting today, you can close all the unassigned tickets you have in your inbox in bulk.
For the closing, you can add a personalized message that will be sent before the ticket is closed.
You can try it now, by going to ⚙️ Administrator/ 🔧 Bulk Actions and selecting:
-->Close tickets --> Unassigned tickets
We hope that this new functionality will be very useful.
Thank you for being part of our community! , have a great day 💫