Analytics > Dashboard
under review
F
FRANALAR_CENCOSUD_ FRANCISCO ALARCON
It is necessary that we have the option of being able to select more than one account since in some services we have more than one service channel, and we need to consolidate the information that is provided such as:
Average attention time
Abiertos
created
Closed
Ignored
X
Ximena Huidobro
marked this post as
under review
C
CMA5218_APEX_C.DIGITAL_ NADIA VALENTINA REYES
Slow approach thinking that we must respond every 2 minutes to the customer, the click is quick to send messages but it is not sent quickly. It is reported that messages appear in red, messages sent or with an x do not appear, and it is slow.
Andrea Reglá Pacheco
same
H
Helba Rubio
10min