Board General

That the validation of working hours is prior to the attention of the Skill bot to prevent the customer from believing that they will be served

The conversation option with the bot does not generate effective resolutions, and it does not allow you to attach screenshots.

allow loading a sub-department, where the executive has a main department and a secondary department if necessary for issues of interactions that are received

It is requested to increase the number of characters that can be entered in the welcome message of the Skill Bot, in addition to being able to use Gift within the messages